Terms & Conditions

• Unless otherwise stated all prices quoted are inclusive of Goods and Services Tax (GST) and freight, and exclusive of insurance.
• Prices of products may be altered without prior notice.
• All backorders at the time of any price change will reflect the new price.
• We reserve the right to refuse to accept any order, or any part of an order, for reasons that remain at our discretion.

If you place an order for item(s) that were mispriced, you will be notified by our Sales team in most cases. We apologize for the inconvenience. Please understand that we reserve the right to cancel any order for any reason at any time. Use of Information:

We will not sell your information. Your information is secure and you will not receive spam or any 3rd party information.

You represent and warrant that if you are purchasing something from us that
(i) any credit information you supply is true and complete,
(ii) charges incurred by you will be honored by your credit card company, and
(iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

We use PayPal as our main payment service.

• Risk in the goods shall pass to the customer at the time of delivery.
• The customer is responsible for insurance from the time of delivery.
• The customer agrees to pay all delivery costs, unless otherwise stated.
• Any quotation of delivery times by Jaben Online Store are made in good faith, but are estimates and not to be taken as commitments.
• We will not be responsible for non-delivery, delay in delivery or performance, nor for any loss or damage whatsoever caused directly or indirectly by any force majeure. This shall include (but not be limited to) any act of God, natural disaster, flood or earthquake, strike, lockout, fire, war, civil commotion, inability to obtain products or supplies including the imposition of any export or import bans or any other cause beyond our reasonable control.

• The warranty period varies from product to product. For more information, please refer to our FAQ page
• Any faulty product should be returned to Jaben Online Store with proof of purchase to be eligible for warranty coverage.
• The warranty is void for any goods which have been tampered with, had any warranty labels removed, damaged by accident, improper use or incorrect installation.
• Goods found not to have any faults as detailed in any warranty claim will incur a service fee.
• Products are subject to the manufacturers' warranties only and Jaben Online Store will pass on the benefit to the customer if we are able.
• Any product subject to a warranty claim is to be returned in the same condition it was bought, including manuals and software, or the warranty claim may be rejected.